1- Front Office Agent
- Salary: AED 5000 – AED 8000
- Gender: Any
- Employment Type: Full Time
- Location: Dubai, UAE
About Role:
The Front Office Agent will be providing efficient solutions and services to all guests, offering information, and giving particular attention to all guests’ special requirements.
| Other Job Opportunities: Admin Assistant Job Dubai |
Responsibilities:
Here are the main things they will do:
- Manage online, phone and in-person room reservations
- Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
- Take payment from customers
- Respond to guests’ issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- The priority of this role will be to ensure all check-ins and check-outs run smoothly and that all cashiering transactions are processed promptly and correctly both during the day and night.
- Also, offering more personalized service by assisting the guests with their requests throughout their stay.
| Other Job Opportunities: Office Assistant Jobs in Dubai |
Requirements:
Here are the qualifications and skills required:
- Bachelor’s degree in Hospitality Management or either Front Office experience
- Minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property.
- Familiar with hotel reservations system as Opera or similar.
- A successful applicant must demonstrate a true passion for service delivery and have excellent communication skills.
- Due to guest demographics, being able to converse in Russian, Arabic, Chinese, Friend, or German is advantageous.
| Other Job Opportunities: Customer Service Rep Jobs in Dubai |
Benefits:
- Competitive tax free salary
- Medical and life insurance
How to Apply?
To be considered for the vacant Front Office Agent role, kindly utilize the provided application link to submit your resume along with a concise cover letter outlining your pertinent experience and expressing your enthusiasm for becoming a part of our team.
Apply Online Now: Front Office Agent Job
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