The project
The building or project name and unit reference if you know it.
Contact the team
You don’t need to know the name of the process. Tell us what you are trying to do, and we can start there.
Independent support from Cendale. Official processes stay with DLD and authorised channels.
Make the first message useful
The building or project name and unit reference if you know it.
Whether you are the owner, considering a purchase or acting for someone.
What you want to understand, any relevant deadline and the documents available.
Before sharing documents
Use the initial conversation to identify which documents will help. Share only information you are entitled to provide and avoid sending unnecessary identity or banking information.
Never send passwords, card security details or UAE Pass verification codes. Where a task needs authentication, use the relevant official process.
A useful next step
Independent services operated by Cendale.