1- Customer Service Representative
- Job Location: Dubai
- Salary: AED 4000
- Gender: Any
- City: Dubai
- Employment Type: Full Time
- Location: Dubai, UAE
About Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a Customer Service Executive, you will be responsible for ensuring excellent customer service experiences and maintaining strong customer relationships. You will serve as the primary point of contact for our customers and will be responsible for handling inquiries, resolving issues, and providing support and assistance.
| Other Job Opportunities: ENOC Dubai Careers |
Responsibilities:
Here are the main things they will do:
- Handle incoming customer inquiries and provide accurate and timely responses.
- Provide exceptional customer service by actively listening to customers’ needs and concerns and taking appropriate actions to resolve them.
- Build and maintain strong customer relationships through positive communication and interaction.
- Collaborate with internal teams to address customer issues and ensure timely resolution.
- Process customer orders, returns, and exchanges efficiently and accurately.
- Continuously maintain knowledge of company products, services, and policies to provide accurate information to customers.
- Identify opportunities for improvement in customer service processes and make recommendations for enhancements.
| Other Job Opportunities:Noon Jobs in Dubai |
Requirements:
Here are the qualifications and skills required:
- Proven experience in a customer service role with a focus on delivering exceptional customer experiences.
- Excellent communication and interpersonal skills, with the ability to clearly and effectively communicate both verbally and in writing.
- Strong problem-solving and decision-making skills, with the ability to think critically and provide effective solutions.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficient computer skills, including experience with customer service software and Microsoft Office suite.
- Strong attention to detail and accuracy in data entry and documentation.
- Ability to work well independently and as part of a team, with a positive and collaborative attitude
| Other Job Opportunities: Jumeirah Jobs in Dubai |
Benefits:
- Competitive tax free salary
- Medical and life insurance
How to Apply?
To be considered for the vacant Customer Service Executive role, kindly utilize the provided application link to submit your resume along with a concise cover letter outlining your pertinent experience and expressing your enthusiasm for becoming a part of our team.
Apply Online Now: Customer Service Executive Job
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Am trying my level best to get a job through here but still got no chance though I have remained trying all ways.
In my previous position as a Escalation and Dispute Specialist at Tabby, I honed my ability to provide exceptional service to clients. My responsibilities included handling inquiries, resolving issues, and ensuring customer satisfaction. I am adept at utilizing various communication channels, including phone and email, to address customer concerns promptly and professionally.
Dear hiring manager,
Greetings, I hope this mail finds you well,
I am writing to express my keen interest in customer service position, as advertised on Linkedin. My name is malaz salah , iam from sudan, i graduated from sudan Academy for banking and financial studies, with strong background in sales and customer service, along with a proven track record of success, I am confident in my ability to contribute to your customer service team and exceed expectations.
For the past year, I have been actively involved in customer service roles, where I have consistently achieved and surpassed sales targets. My experience spans across various industries, allowing me to adapt quickly to different products and services. I possess exceptional communication and negotiation skills, which have enabled me to build strong relationships with clients and deliver outstanding customer experiences.
Thank you for your time and consideration. My work experiences, coupled with my affinity for Customer service, would make me an asset to appointed with staff. I can be easily reached at your convenience by email (malazsalah67@gmail.com) or by telephone (0588195638).
Sincerely,
Malaz salah
Dear sir / madam,
RE: Application for (Customer Relationship)
Please accept my resume in support of my application.
Having studied the job description, my diverse skills, knowledge and experience are a strong match for the role.
I have a track record of achievement which will replicate in the position. For example, in my last role, I helped my team achieve sales target in the first quarter by expanding product usage.
Having researched your company, I am confident my work ethic and values align perfectly and can build a long-term career here. Thank you for considering my application.
Looking forward meeting you in the interview to breakdown more about my experience, skills and knowledge.
Yours faithfully,
Malaz Salah Abdalgader
Received inbound calls from the customer and answer theirs questions