1- Reservation Agent
- Job Location: Dubai
- Salary: AED 3800 – 4200
- Gender: Any
- Employment Type: Full Time
- Location: Dubai, UAE
About Role:
We are seeking a highly organized and customer-oriented individual to join our team as a Reservation Agent. As a Reservation Agent, you will play a crucial role in providing exceptional service to our customers by handling their reservations and ensuring a seamless booking experience.
| Other Job Opportunities: ENOC Emirates National Oil Company Dubai Careers |
Responsibilities:
Here are the main things they will do:
- Assist customers with their reservation inquiries and provide accurate information regarding availability, rates, and policies.
- Process reservations and bookings through our reservation software, ensuring accuracy and attention to detail.
- Coordinate with other departments to ensure smooth communication and execution of customer requests.
- Handle customer complaints and inquiries in a professional and timely manner, providing solutions to meet their needs.
- Stay up-to-date with product knowledge and be able to recommend additional services or upgrades to customers.
- Collaborate with team members to improve reservation processes and enhance the overall customer experience.
- Maintain accurate and complete records of customer interactions, transactions, and feedback.
| Other Job Opportunities: Noon Jobs in Dubai |
Requirements:
Here are the qualifications and skills required:
- High school diploma or equivalent.
- Prior experience in customer service or a similar role preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and the ability to work well under pressure.
- Attention to detail and the ability to multitask effectively.
- Proficient in using reservation software and other computer applications.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
| Other Job Opportunities: Jumeirah Jobs in Dubai |
How to Apply?
To be considered for the vacant reservation agent role, kindly utilize the provided application link to submit your resume along with a concise cover letter outlining your pertinent experience and expressing your enthusiasm for becoming a part of our team.
Apply Online Now: New Reservation Agent Job
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